Efficient scheduling of inspections in the leasing sector
Efficiently scheduling inspections at the end of a lease contract is a challenge for many leasing companies and automotive service providers. Contacting customers and minimizing travel time can be time-consuming and labor-intensive.
Movetex helps these companies schedule their inspectors more efficiently, providing better visibility, fewer phone calls, and optimized routes.
Scheduling challenges in the leasing sector
Scheduling takes too much time Inspections must be scheduled quickly, within SLA agreements, and customers aren’t always reachable. Manually contacting and scheduling them is extremely time-consuming.
Inefficient routes Inspectors spend too much time on the road and miss out on billable work. Manual calendar tools and Google Maps are not suited for efficient route planning.
Demanding customers Inspections on a specific day, for taking delivery of a new car, or at an exact agreed time? Demanding customers make the scheduling puzzle very complex.
Support planners with smart suggestions
The Movetex AI Assistant provides smart suggestions when scheduling tasks: which inspector, when, and where, with minimal travel time and fully aligned with availability and skills.
Whether you’re scheduling a new task, with or without the customer on the line, or filling gaps in the schedule, you get smart suggestions that help you optimize your planning and make the right decision quickly in any situation.
Customers book their own appointments
Send your customers a scheduling invitation for the end-of-lease inspection via email, SMS, or WhatsApp.
Customers can choose a time that suits them within your inspectors’ available slots, and they only see options that are efficient for your business.
This way, you provide excellent service to your customers while Movetex optimizes routes in the background. Your back office only needs to focus on customers who don’t use the digital scheduling flow.
Smart planning at Cibor
Scheduling for 50 technicians at Cibor is smarter with Movetex: leak inspections are efficiently scheduled, routes are optimized, and planners receive smart appointment suggestions during the customer call. This reduces stress and ensures smoother service for customers.