Efficient scheduling of pool service
Pool seasons bring busy periods and a high volume of appointments, making scheduling a yearly challenge. Contacting customers and minimizing travel time can be time-consuming and labor-intensive.
Movetex helps these companies schedule their technicians more efficiently, providing better visibility, fewer phone calls, and optimized routes.
Scheduling challenges in the swimming pool sector
Summer and winter prep All customers need to be serviced within a few weeks. Everyone wants a quick appointment, but not everyone is reachable or available.
Preventive maintenance Periodic maintenance visits require tight scheduling. Especially when frequencies vary per customer and technicians already have a full agenda.
Repairs on request Unexpected defects must be resolved quickly, but finding an available time slot in an already very busy schedule is always a challenge for the back office.
Customers book their own appointments
Send all your customers a scheduling invitation for getting their pool ready for summer or winter, via email, SMS, or WhatsApp.
Customers can choose a time that suits them within your technicians’ available slots, and only see options that are efficient for your business.
Even customers without a contract can easily book an appointment themselves, while Movetex optimizes routes in the background. Your back office only needs to focus on customers who don’t use the digital scheduling flow.
Support planners with smart suggestions
The Movetex AI Assistant provides smart suggestions when scheduling tasks: which technician, when, and where, with minimal travel time and fully aligned with availability and skills.
Whether you’re scheduling a new task, with or without the customer on the line, or filling gaps in the schedule, you get smart suggestions that help you optimize your planning and make the right decision quickly in any situation.
Smart planning at Kinetico
Scheduling for 30 technicians at Kinetico is now smarter with Movetex: maintenance is automatically planned, routes are optimized, and customers confirm their appointments digitally. This results in 50% less planning time, 15% less travel time, and 10% more completed jobs.