Efficiently scheduling leak detections at customer sites
Efficiently scheduling leak detections is often a major challenge for leak inspection companies. Contacting customers and minimizing travel time can be time-consuming and labor-intensive.
Movetex helps these companies schedule their technicians more efficiently, providing better visibility, fewer phone calls, and optimized routes.
Scheduling challenges for leak detection companies
Scheduling takes too much time Inspections must be scheduled quickly, within SLA agreements, and customers aren’t always reachable. Manually contacting and scheduling them is extremely time-consuming.
Time-consuming phone triage Finding out the problem, which technician or skills are needed, and how long the detection will take over the phone is time-consuming but essential for accurate scheduling.
Inefficient routes Planning the routes of leak detection technicians with minimal mileage is a challenge. Manual calendar tools and Google Maps are not suited for efficient route planning.
Support planners with smart suggestions
The Movetex AI Assistant provides smart suggestions when scheduling tasks: which technician, when, and where, with minimal travel time and fully aligned with availability and skills.
Whether you’re scheduling a new task, with or without the customer on the line, or filling gaps in the schedule, you get smart suggestions that help you optimize your planning and make the right decision quickly in any situation.
Customers book their own appointments
Send your customers a scheduling invitation to book leak detection themselves. AI first asks smart questions to identify the issue, required skills, estimated duration, and priority.
Once this is clear, customers choose a time that suits them within the available slots of suitable technicians, and only see options that are efficient for your business.
This way, you provide excellent service to your customers while Movetex optimizes routes in the background. Your back office only needs to focus on customers who don’t use the digital scheduling flow.
Smart planning at Cibor
Scheduling for 50 technicians at Cibor is smarter with Movetex: leak inspections are efficiently scheduled, routes are optimized, and planners receive smart appointment suggestions during the customer call. This reduces stress and ensures smoother service for customers.