Let customers book their own appointment, always optimized for your planning
Say goodbye to phone calls, manual emails, and basic online booking tools.
With our smart self-service scheduling, your customers select a time that suits them, while Movetex calculates the most efficient planning and routing in the background.
The result? A seamless customer experience, zero manual planning, and perfectly optimized routes.
Customers booking their own appointments means:
Zero planning time Every appointment is automatically added by the customer. No manual input needed.
Always efficient routes Customers only see time slots that minimize travel for your field team.
Error-free planning The AI assistant collects all relevant information to schedule the job correctly.
24/7 booking Customers can book anytime, even evenings or weekends, whenever it suits them.
Higher success rate Immediate booking prevents cancellations and lost requests.
Top customer experience No phone calls or waiting for emails. A smooth, fully automated process.
Self-service booking via website or invitation
Let customers book appointments directly via a plugin on your website or your customer portal. Perfect for one-off requests like inspections, repairs, or assessments.
For recurring appointments like maintenance, simply send an invitation via SMS, WhatsApp, or email. Customers can instantly select a convenient time.
Fully branded and available 24/7.
Only the most efficient time slots
Customers only see days and time slots that are truly efficient for your planning, taking into account availability, required skills, SLAs, and minimal travel.
You decide how many of the best options (e.g., 3 or 5) are shown.
Forget basic booking tools that only look at free capacity. Movetex schedules smarter, faster, and fully optimized.
AI triage for error-free appointments
Missing information about location, issue, device, or requested service? The smart chatbot automatically interacts with the customer and asks the right questions.
This ensures required skills, job duration, and priority are correctly determined, eliminating mistakes from your schedule.
Agenda view for maximum flexibility
Want to make it even more customer-friendly? Simply show a calendar view.
Customers can only choose days and time slots that meet your efficiency criteria and book directly into your calendar. You set the allowed extra travel distance or time for the bookings.
Perfect for appointments further in the future, like recurring maintenance. You stay in control, customers enjoy maximum flexibility.
Set your smart time windows
Decide which time windows you show to your customers: 1 hour, 2 hours, half a day, or a full day.
Within that promised time window, Movetex automatically optimizes the exact arrival time and route, even when new appointments are added or existing ones are updated.
Safety margins and eco-optimal suggestions
Set the maximum travel time or distance allowed for a new appointment. For first jobs on new routes, separate rules can be applied.
Movetex only shows options within your limits and highlights the most efficient time slot with an eco-label.
Digital appointment confirmations at BAKU
At BAKU, customers confirm their appointments digitally via the Movetex appointment portal: invitations are sent automatically and can be easily confirmed, declined, or rescheduled. This greatly reduces the number of calls and keeps customers always informed about the status of their service.
Discover the full power of Movetex
For your planners Schedule at least 2× faster with a visual planning board and smart AI assistant. Optimize routes and reduce travel time for maximum efficiency in the field. Discover
For your customers Let customers schedule themselves or confirm their appointments digitally. Keep them informed with automated communication and increase customer satisfaction. Discover
For your field team Boost productivity by giving your technicians all the tools they need through our mobile app. Planners can track jobs live and access digital work orders instantly - no paperwork required. Discover
Ready to plan smarter?
Let Movetex do the heavy lifting and cut your planning time by at least half. In a demo, we’ll show you exactly how our planning software works for your industry.