Smarter communication means fewer calls and happier customers
Tired of calling or emailing customers every day to schedule appointments? Or having customers unsure when you’ll arrive? That’s outdated!
With our software, you can schedule appointments and follow up with 80% less manual communication, smarter and automatically. Give your customers the digital tools and top-notch experience they expect today.
Movetex as your virtual customer service colleague means:
Up to 80% fewer phone calls Customers schedule or confirm digitally and efficiently. You save up to 80% of the time.
Maximum customer satisfaction From booking to report: clear, smooth, and professional. Without disruptive calls.
No lost revenue With reminders and track & trace, you’ll never waste time on a no-show again.
Full visibility Instantly see who’s scheduled, who confirmed, and who still requires follow-up.
Professional communication Personalized, branded, and recognizable, without extra work for your team.
No disputes afterwards Transparent communication and automated reports prevent misunderstandings.
AI-powered self-service scheduling New
Let your customers schedule their own appointments, without losing efficiency.
Customers select time slots that fit your schedule, based on availability, skills, and minimal travel time. You set the rules, Movetex optimizes, and only shows the smartest options.
Result: zero effort for your back office and always efficient field operations.
Want to see how our unique self-service scheduling works? Discover it on this page.
Confirm appointments digitally
Would you rather have your back office handle appointment scheduling itself or let the algorithm generate a proposed schedule?
Let customers confirm your proposed appointments via email or SMS without phone calls. They click, respond, and provide feedback, and everything is processed automatically.
You can immediately see who confirmed, who declined, and who hasn’t responded yet. Your team only needs to follow up where necessary while the schedule stays automatically up-to-date and optimized.
Curious about automated scheduling? Learn more on this page.
Seamless communication from booking to arrival
An automatic confirmation when the appointment is booked, a reminder the day before, a message when your colleague is on the way, and a track-and-trace link with real-time arrival information.
You design the entire communication flow with personalized emails and text messages, fully in your own style and branding.
This keeps your customer perfectly informed and ensures you’re always welcomed at the door.
Smart communication flows
No response to your proposal or self-service invite? Movetex automatically sends reminders. Still nothing? The system flags which customers your team should call.
Start with wide arrival windows so the software can still optimize if the schedule changes. Closer to the appointment, a more precise time window is automatically sent, creating a smoother and more pleasant experience for the customer. Without you having to think about it.
Work orders and customer feedback
After each job, the customer automatically receives a clear PDF report, including photos, notes, time registrations, and a signature.
With everything documented so transparently, there’s no room for disputes afterward. In fact, there’s a good chance customers will even leave positive feedback through our platform.
Personalized in your style
Keep your branding consistent with your own colors, logo, and messaging across all emails, reports, the appointment portal, and the track & trace environment.
Easily customize text using predefined dynamic fields, ensuring every message is both personal and consistent.
Smart communication at HVAC company Juvah
Juvah’s service team saves an enormous amount of time: schedules run more efficiently, periodic maintenance is planned smartly, and customers can easily confirm their appointments digitally. More overview, fewer phone calls, less travel time. Ready to scale up without limits.
Discover the full power of Movetex
For your planners Schedule at least 2× faster with a visual planning board and smart AI assistant. Optimize routes and reduce travel time for maximum efficiency in the field. Discover
For your field team Boost productivity by giving your technicians all the tools they need through our mobile app. Planners can track jobs live and access digital work orders instantly - no paperwork required. Discover
Software integrations Integrate your existing ERP, CRM or other software tools with our planning software to avoid double work and enhance your work efficiency. Discover
Ready to take your customer communication to the next level?
Give your customers a better experience while saving time in your back office. In a demo, we’ll show you how our planning software works for your industry.