Efficient scheduling in the inspection and certification sector
Efficiently planning statutory inspections, technical inspections, and certifications is often a major challenge. Contacting customers and minimizing travel time can be time-consuming and labor-intensive.
Movetex helps these companies schedule their inspectors more efficiently, providing better visibility, fewer phone calls, and optimized routes.
Scheduling challenges in the inspection and certification sector
Scheduling takes too much time Scheduling inspections, audits, and certifications, and contacting customers, is so time-consuming that having 1 planner for every 5 inspectors is not unusual.
Inefficient routes Inspectors spend too much time on the road and miss out on billable work. Manual calendar tools and Google Maps are not suited for efficient route planning.
Overview and communication Which customers were contacted, who confirmed, and were reminders sent? Keeping an overview and communicating clearly with customers requires a lot of work.
Customers book their own appointments
Let your customers book their inspection directly on your website, or send them a scheduling invitation via email, SMS, or WhatsApp.
Customers can choose a time that suits them within your inspectors’ available slots, and only see options that are efficient for your business.
This way, you provide excellent service to your customers while Movetex optimizes routes in the background. Your back office only needs to focus on customers who don’t use the digital scheduling flow.
Support planners with smart suggestions
The Movetex AI Assistant provides smart suggestions when scheduling tasks: which inspector, when, and where, with minimal travel time and fully aligned with availability and skills.
Whether you’re scheduling a new task, with or without the customer on the line, or filling gaps in the schedule, you get smart suggestions that help you optimize your planning and make the right decision quickly in any situation.
Plan and communicate multiple inspections in bulk
Need to plan periodic inspections? Generate planning proposals for ten to hundreds of inspections over any period you choose. Movetex takes all planning constraints into account and minimizes driving time.
Customers receive an email or text message to confirm or decline the proposed appointment, and everything is automatically processed in the planning.
This way, you always plan efficiently, in no time, without having to contact customers yourself.
Smart planning at Cibor
Scheduling for 50 technicians at Cibor is smarter with Movetex: leak inspections are efficiently scheduled, routes are optimized, and planners receive smart appointment suggestions during the customer call. This reduces stress and ensures smoother service for customers.