Time to execute.
Get your technicians out there
Quickly manage and guide your mobile workers with our mobile workforce app, allowing them to execute each appointment efficiently. Give dispatchers an exceptional overview with live tracking and ticket feedback.
Execution made easy and efficient
Streamlined execution Keep mobile workers and back office connected. Instantly send schedules and updates on the devices they prefer
Technician's digital office Navigation, task lists, documents, customer and job details make it easier for your mobile teams to do their jobs
Paperless data capturingCapture all the field data you need. Sync to your back office instantly and avoid waiting for cumbersome paperwork
Live tracking Dispatchers always know where your mobile teams are and when work is delivered, so they can preempt challenges before they occur
Last minute changes Technicians can request extra jobs or dispatchers can make last minute changes, immediately visible in the app
Proof of Service Automatically generate and send a job summary with all execution details after the job is done and prevent customer inquiries
Streamlined execution
- Dispatch schedules and daily routes to your mobile workers’ devices.
- Schedule updates are immediately available.
- Let technicians directly book or ask the scheduler for a follow-up visit.
- A clean and simple user interface makes our app easy-to-use.
- Offline capability ensures that data is never lost due to connectivity.
Technician's digital office
- Help technicians navigate from job to job quickly thanks to integrations with Google Maps, Waze and Here.
- Provide job information such as task lists, remarks and documents for faster and more efficient field workers.
- Let technicians access customer details and contact information to deliver a great experience.
- Easily onboard inexperienced technicians by guiding them step-by-step through complicated service workflows.
Paperless data capturing
- Collect job feedback straight from the field with custom forms, (dependency) drop-down lists and check lists.
- Let technicians document their work with photos and notes.
- Select used spare parts, integrated with your stock application.
- Capture digital e-signatures of customers.
- Track technicians driving and working times (and if needed, use them for invoicing).
- Sync data to the back office and eliminate paperwork.
Live tracking
- See in a convenient map where your mobile workers are at any time.
- Track progress. Get an overview of executed jobs, who is on time and even more important: who is behind.
- View the estimated time of arrival of each job based on real-time information.
- Instantly access job feedback and other data, straight from the field.
Last minute changes
- Instantly detect possible delays and resolve problems in real time.
- Insert last minute jobs or adjust work orders. Mid-route changes are immediately visible on the technician’s screen.
- Urgent interventions are easy to assign.
- Technicians can request for efficient, additional jobs if they have any time left. Of course supported by our intelligent scheduling engine.
Proof of Service
- Rest assured with real-time service documentation.
- Set up customised job summaries with job information, notes, photos, time registrations, e-signatures and more.
- Brand your PDF documents in your own look & feel.
- Customise per customer: choose language and add more or hide specific info.
- Automatically send Proof of Service to your customers to prevent and resolve customer inquiries.
Movetex Services offers more… much more!
Smart Planning Support your dispatchers throughout the entire ticketing flow and save a bunch of time. Start optimising your scheduling processes to lower operational costs. Discover
Customer Portal Drive customer satisfaction by updating them all along the way. Clear communication flows, customer portal, track-and-trace, proof of service,… it's all there. Discover
Software Integrations Integrate your existing ERP, CRM or other tools with our planning software to avoid double work and enhance your efficiency of working. Discover